Rohan Rinaldo Felix, Author at Lateshipment.com Blog

Author: Rohan Rinaldo Felix

This holiday season will be different. In more ways than one. Every holiday is, needless to say, bigger […]

FedEx has announced its General Rate Increase (GRI) for 2021. As in almost every year, the average increase […]

At LateShipment.com, we are excited to announce that we will be a part of the “E-Commerce Bootcamp” being […]

The Big Post-Purchase CX Gap in the Order Delivery Phase Picture this. A shopper visits your website after […]

Online shoppers are clear with their order delivery expectations. They want it free. They want it NOW. And […]

If you run an eCommerce retail business, you probably leave no stone unturned to ensure shoppers have a […]

Shipping is the most important factor in any online shopper’s decision criteria. Providing quick deliveries at the location […]

What is Delivery Experience Management? Delivery Experience Management (DEM) is the process of being proactive in ensuring that […]

Customer engagement is a much-loved term and a cornerstone of most businesses. It’s all about communicating with customers […]