This holiday season will be different. In more ways than one. Every holiday is, needless to say, bigger […]
Author: Rohan Rinaldo Felix
FedEx Rate Increase for 2021: How Your eCommerce Business Can Cope
FedEx has announced its General Rate Increase (GRI) for 2021. As in almost every year, the average increase […]
Will You Be at Freshworks’ E-Commerce Bootcamp 2020?
At LateShipment.com, we are excited to announce that we will be a part of the “E-Commerce Bootcamp” being […]
6 Ways to Improve a Customer’s Post-Purchase Delivery Experience
The Big Post-Purchase CX Gap in the Order Delivery Phase Picture this. A shopper visits your website after […]
The Real Impact of Late Deliveries & How to Handle Them
Online shoppers are clear with their order delivery expectations. They want it free. They want it NOW. And […]
LateShipment.com: Integrations for a Better Last Mile
If you run an eCommerce retail business, you probably leave no stone unturned to ensure shoppers have a […]
Improve Customer Satisfaction With Data-Driven Last-Mile Insights
Shipping is the most important factor in any online shopper’s decision criteria. Providing quick deliveries at the location […]
Use Cases for LateShipment.com’s Delivery Experience Management Platform
What is Delivery Experience Management? Delivery Experience Management (DEM) is the process of being proactive in ensuring that […]
Customer Engagement in the Last Mile: Why is it Important?
Customer engagement is a much-loved term and a cornerstone of most businesses. It’s all about communicating with customers […]