Delivery dates that close the sale, and hold up.
Powered by Ellis AI, the intelligence that decides which delivery date each shopper sees, grounds it in stock, cutoffs and real carrier performance, and turns more carts into orders.
Delivery promises that look past the carrier’s date
Meet Ellis AI
Promise intelligence, not static carrier dates
Ellis AI weighs stock, cutoffs, carrier performance and the shopper, so a high-intent shopper sees a faster date only when a faster route makes it true.
More carts turn into orders
A clear date and an order countdown on product pages, in the cart and at checkout remove the doubt that stops shoppers from buying.
Promises you keep, at a lower cost
When Ground arrives as fast as Priority on a lane, the date is built on Ground. Your margin limits hold, and the promise carries into fulfillment.
The measurable difference our delivery promise platform
makes, once it’s live
12%
higher checkout conversion after go-live
Shoppers stopped asking when their order would arrive. The date on the product and checkout page answers it precisely!.
ConversionCheckout conversion, from dynamic delivery dates
Real-time decisions per parcel, behind every date
Lower delivery-related churn, from dates that hold
Three ways to turn delivery dates into sales
With Ellis AI, every delivery date is a decision. It reads the shopper, the order, your operation and the carrier, then picks a promise you can keep.
Give hesitant shoppers a reason to buy now
Dynamic Delivery Dates
Weighs intent, shopper value and delivery history to pick the faster or more reliable date.
Purchase Signals
Reads product views, comparisons and cart returns to spot when delivery timing is the hesitation.
Reliable Next Delivery
Spots shoppers whose last order was delayed and offers a more reliable option, where policy allows.
Economic Guardrails
Applies your cost, margin and upgrade limits, so a stronger promise stays within your budget.
EDD Display
Shows the date on product pages, in the cart and at checkout, right where shoppers decide to buy.
Ground every date in what your operation can do
Route Selection
Weighs stock, carrier performance and disruptions to pick the fulfillment path that keeps the date.
Order Readiness
Adds processing, customization and mixed-item prep time, so the date matches when it can ship.
Dispatch Cutoffs
Applies the order cutoffs you set for each warehouse, and moves the date once today’s cutoff passes.
Carrier Performance
Learns how carriers really perform on each lane, and builds on Ground when it’s as fast as Priority.
Operating Conditions
Adjusts for weather, holidays, customs and congestion on the route before the date is shown.
Promise Rules
Applies the estimate rules you set by service level and destination, so every date follows policy.
Make every delivery date clear at a glance
Confidence Display
Chooses an exact date, a range or an exception message based on how reliable the lane is.
Countdown Timer
Shows how long shoppers have to order before the cutoff moves their date, so urgency is real.
Address Validation
Flags incomplete or risky addresses before checkout, then rechecks the date for the fixed address.
Brand & Locale Display
Matches your brand, language and local date formats, and adapts to each device and accessibility need.
Custom Messaging
Lets you edit the widget’s wording, colors and layout, so every date reads in your brand’s voice.
Continuous Improvement
Every delivery shows Ellis AI where dates held or missed, so the next promise is more accurate.
Built to work together with Delivery Promise
Shipping Labels and Order Tracking carry the promise from checkout to the doorstep, and Returns and Exchanges keeps the sale if the order comes back.
Returns and Exchanges
Returns management with exchanges and store credits.
Plugs into 1,200+ carriers and the tools you use
Delivery Promise pulls product, cart, inventory, cutoff and carrier data from the systems you already use. No rebuild needed.
24×7 support
Round-the-clock support and a dedicated account manager who knows your setup inside out.
Custom integrations
Need a connection we don’t have yet? We build custom integrations for you, at no cost.
Data security
GDPR-compliant data handling and SSL encryption keep order and shopper data protected.
Agent governance
You set the policies, limits and approvals. Ellis AI acts within them and flags the rest.
Frequently Asked Questions
