’s Delivery Experience Management (DEM) Platform for Shopify

Track parcels in real-time, foresee delays, send order
status notifications & provide branded order tracking experiences

All DEM features | No credit card required

Talk to our product expert

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In just 3 clicks integrate your Shopify store and start using our DEM platform (no coding required)
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Add-On Benefit

You can effortlessly save up to 20% on your shipping costs
with our Automated Shipping Refunds solution. Learn More

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Powering post-purchase success for 4000+ businesses of all sizes worldwide

Why connect your Shopify store
with’s DEM platform

Number One
Proactively resolve delivery related customer issues
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Make Order Tracking An Immersive Brand Experience
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Drive repeat sales during order tracking moments
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Reduce delivery related customer support tickets

How’s DEM Platform
powers post-purchase CX success

Tracking & Delay Prediction

Stay on top of order deliveries, particularly those facing delays

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    Track in-transit shipments in real-time, across carriers you use on a single dashboard

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    Get predictive alerts for shipments facing delays & proactively take corrective action

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Customer Engagement

Over communicate and reduce customer anxiety post purchase

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    Proactively identify and communicate with customers facing delivery issues

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    Enable “order tracking” from within shipping emails you send to your customers

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Branded Order Tracking

Impress your customers with brand consistent order tracking experiences

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    Build brand-consistent and beautiful order tracking pages for your customers; on your custom domain

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    Embed “Track My Order” widget on your website and shipping emails to make parcel tracking self-service

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Increase Sales. Reduce Returns.

Leverage order tracking moments to increase sales and reduce returns

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    Increase sales with marketing campaigns & product recommendations on tracking pages

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    Reduce returns by providing relevant product usage information on order tracking pages

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Delivery Experience Feedback

Know how good or bad your customers’ delivery experiences were

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    Capture your customers’ Delivery Satisfaction (DSAT) rating after every order delivery

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    Monitor the average DSAT scores of customers to optimize shipping & delivery process

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Connect your Shopify store in 3 simple steps
and get started

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    Create your account

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    Generate Shopify API key within

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    Copy & Paste API key on Shopify and get started

Other benefits of you can’t ignore

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Save up to 20% on Shipping

With our Automated Shipping Audit and Refunds solution, save up to 20% on your shipping bills by claiming refunds for 50+ service failures and billing errors that include Late Deliveries & Incorrect Surcharges Learn More

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Shipping Analytics & Reports

Gain actionable insights about your shipping spend, your shipping carriers’ delivery performance across service types and geographies that enable data-driven decisions to make shipping both cost and operationally efficient

Learn More

Does your business use a Helpdesk tool?

Remarkably improve post purchase customer experience with

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    Auto-trigger tickets on your helpdesk for 7 types of delivery failures to ensure you’re on top of customer issues

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    Enable agents to proactively resolve delivery-related customer issues from within your helpdesk

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    Equip support agents with contextual information about a customers’ order delivery status inside your Helpdesk

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Building a memorable post-purchase CX on your
Shopify store starts here.

Have questions? Let’s Talk!

Shipping Volume per Month

100+ Million Packages Tracked This Year

Saved By Our Customers Every Minute
Types Of Service Failures Caught
Our Biggest Refund Check To Date
Accurate Delay Predictions Made
Saved By Our Customers Every Minute
Types Of Service Failures Caught
Our Biggest Refund Check To Date
Accurate Delay Predictions Made

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