It’s normal that when you’re sending a lot of customer service emails to your clients, you might occasionally […]
Category: Retail
eCommerce Fraud Trends Every Online Store Owner Should Know
More than in almost any other industry, fraud is overwhelmingly present in eCommerce. It negatively affects sales, profits, […]
8 Steps To Creating Engaging Video Email Marketing Campaigns for Your Retail Business
Video email marketing is an efficient way to engage your users on a personal, individual level, and yet […]
Improve Customer Satisfaction With Data-Driven Last-Mile Insights
Shipping is the most important factor in any online shopper’s decision criteria. Providing quick deliveries at the location […]
Customer Engagement in the Last Mile: Why is it Important?
Customer engagement is a much-loved term and a cornerstone of most businesses. It’s all about communicating with customers […]
Delivery Experience Management (DEM): Retail’s New Weapon To Drive Customer Experience
Introduction Low prices, fast shipping, and free returns are three must-haves for an online business to make the […]
How Millennials Shopped Online This Holiday Season
A Record-Breaking Shopping Season Online spending is at an all-time high this holiday season. Data from Adobe Analytics […]
How Businesses Can Handle Holiday Returns
Introduction The tensions surrounding the holiday season never seem to end! Just when you think you’ve dealt with […]
How to Deal With Negative Comments on Social Media Due to Poor Delivery Experiences
Anyone could face negative experiences with a business. And people who face such experiences leave poor reviews on […]