Powering post-purchase success for 4000+ businesses of all sizes worldwide
Why connect Freshdesk with
LateShipment.com’s DEM platform
Stream your way to delivering outstanding post-purchase experiences
with Freshdesk x LateShipment.com
How LateShipment.com’s DEM Platform
powers post-purchase CX success
Other benefits of LateShipment.com you can’t ignore
LateShipment.com Integrations to give you post-purchase superpowers
Monitor parcels in real-time, proactively resolve delivery-related customer issues and effectively
engage with customers to deliver memorable post-purchase experiences
Monitor in-transit shipments in real-time and get predictive alerts for parcels facing delivery delays. Build brand-consistent order tracking experiences. Audit shipping invoices & recover refunds to save up to 20% on shipping costs.
Get predictive alerts for parcels facing delivery issues and proactively fix them before customer impact. Send automated order status notifications. Build branded order tracking experiences for your customers.
Proactively resolve delivery issues with predictive alerts for parcel delays. Send automated order status notifications. Build branded tracking experiences. Increase sales with marketing campaigns on tracking pages.
Trigger automated tickets for delivery-related customer issues. Enable agents with order tracking information within your Helpdesk to help them proactively resolve customer issues with faster resolution times.
Proactively resolve delivery-related customer issues and send automated order status notifications. Enrich customer information with their overall delivery satisfaction ratings. Build brand-consistent order tracking experiences.
Send brand-consistent shipping transactional emails to customers for multiple order delivery events. Increase sales with product recommendations and campaigns on shipping emails. Capture delivery experience feedback.