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Last Mile Retail technology

The BIG Picture: Think Beyond Shipping Refunds and Claims

If I were to ask you what is at the centre of your entire business model, the best answer would be ‘the customer’. But somewhere along the way, even the best of us seem to get sidetracked by the nitty gritty of running...

August 2, 2018

7 min read

Automated Refunds & Claims

10 Important Shipping Carrier Errors That Could Cost Your Ecommerce Business

Have you looked at your FedEx or UPS invoice lately? Shocked to find your shipping costs at an all-time high? The reality is that FedEx and UPS have slapped a 4.9% shipping rate hike (read more about 2018 shipping...

May 31, 2018

5 min read

Supply chain optimization

50 service failures of shipping carriers that are totally eligible for refunds

Shipping carriers like FedEx, UPS and DHL offer you a full refund on shipping charges if they fail to deliver by the promised delivery time. This is the USP of major shipping carriers who advertise the shipping refund...

April 10, 2018

14 min read

Global Shipping Carriers Supply chain optimization

Compare Shipping Rates of USPS vs UPS vs FedEx vs DHL in 2018

Dimensional Weight Pricing UPS and FedEx have recently started to charge a dimensional weight fee. Until recently, your shipping rates with these two carriers depended on package weight. Now, the package size matters...

February 15, 2018

3 min read