UPS delivers on time or you get your money back! The headline is concise when you read it […]
The ongoing COVID-19 pandemic caught eCommerce businesses on the wrong foot when it hit. While most businesses have, […]
Dropshipping is a profitable and effective way of doing business. The strategy ensures that there are no consumer […]
Online shoppers are clear with their order delivery expectations. They want it free. They want it NOW. And […]
It’s normal that when you’re sending a lot of customer service emails to your clients, you might occasionally […]
When you ship through FedEx or UPS, most packages make it to their destinations intact and on time. […]
Nearly half of consumers (45%) say they are unlikely to continue ordering from a company if it delivers […]
If you run an eCommerce retail business, you probably leave no stone unturned to ensure shoppers have a […]
More than in almost any other industry, fraud is overwhelmingly present in eCommerce. It negatively affects sales, profits, […]
Video email marketing is an efficient way to engage your users on a personal, individual level, and yet […]
Sitting at my home desk, I’ve never seen business conditions change as rapidly as they have now. And […]
Shipping is the most important factor in any online shopper’s decision criteria. Providing quick deliveries at the location […]
What is Delivery Experience Management? Delivery Experience Management (DEM) is the process of being proactive in ensuring that […]
With people choosing to stay indoors, practicing social distancing, isolation or quarantining, there is likely to be a […]
We live in an experience economy. Experience is everything. Consumers own brand perception. And experience drives how consumers […]
Customer engagement is a much-loved term and a cornerstone of most businesses. It’s all about communicating with customers […]
