Trusted by 3200+ operations teams worldwide
We support 1200+ carriers worldwide
Don’t let manual claim processes
cut into your time and profits
Automated Lost and Damaged Refunds Claims
It’s like having a claims manager,
on auto-pilot
Our systems manage lost and damaged shipment claims with absolute precision, covering everything from claim submission to refund recovery to get you every last dollar.
Automated claim submission- Automated refund recovery
- Built-in escalations for denied claims
Zero-effort Process
Shoppers flag it, we claim it
Our intelligent algorithms automatically capture images, retrieve necessary invoices, and shipment details instantly when customers flag a shipment as not received or damaged, to submit the claim.
- Zero-paperwork
- Smartly captures claims info
- Auto-fills invoices and other shipment details
Report loss or damage from helpdesk
Support reps on claims duty? Queue shipments for claim directly from your helpdesk
Trade in tardy paperwork for quick reporting! Just flag a lost or damaged shipment right within your helpdesk, as soon as your shopper notifies you. We’ll take it from there.
- Built-in integration with helpdesk tools
- Single-click reporting of lost/damaged packages
- Forms auto-filled with shipment info
50+ Service Failures and Billing Errors
Not just lost or damaged—recover refunds for 50+ service failures and billing errors
Our automated system thoroughly audits your invoices, captures every service failure and billing discrepancy eligible for refunds, and promptly submit claims to secure your money down to the last penny.
- Late deliveries
- Incorrect surcharges
- Billing errors
- Duplicate charges
- Unused shipping labels
More reasons to take the plunge today!
