Learning of bad deliveries and delivery exceptions only from customers? It’s high time to change that, because 1 in 3 customers never shop from the same retailer after a bad delivery experience! Here’s how a global high fashion brand was able to reduce delivery delays and take control of their last mile experience.
If you’re a wine retailer, then you’re aware of the added expenses of special packaging needs and product returns involved with shipping wine. We have put together a case study featuring a leading wine retailer who was able to drastically reduce returns and save around 5.2% of their shipping costs by claiming eligible refunds from their shipping carrier.