Free Shipping Refunds Eligibility Audit

Find out how much you can
optimize your shipping costs.

Carrier delays, billing errors, failed service guarantees, and surcharge mistakes quietly drain your margins every month. Get a free audit report that shows where you may be eligible for refunds and how much can potentially be recovered.

Identify refund-eligible shipments across FedEx, UPS, Canada Post, Purolator, DHL, and more.

Spot late deliveries, billing discrepancies, and carrier service failures.

Receive a clear refund eligibility report within 2 business days.

    Get your free eligibility report


    Fill out the details below and upload a carrier invoice CSV to get
    started.






    By submitting, you agree to our privacy policy. Your invoice data is never
    shared with carriers.

    Why it matters

    Why request an eligibility report?

    Your carrier invoices contain more recoverable value than most businesses realize. Here is what the audit helps you uncover.

    Identify where you're overspending

    Spot late deliveries, billing errors, incorrect surcharges, and claimable shipment failures that quietly inflate your shipping costs.

    Unlock up to 20% savings potential through refunds

    See how much shipping spend may be recoverable from carrier service failures, billing mistakes, and unclaimed refund opportunities.

    Turn carrier data into fulfillment optimization decisions

    Use shipment failure patterns, refund gaps, and performance insights to strengthen carrier negotiation and improve post-purchase experiences.

    The Process

    Simple to request. Rigorous to deliver.

    No deep system access needed. Submit your invoice and we run a thorough review across every refund-eligible category — then walk you through what we find.

    01. Share basic shipping details

    Tell us which carriers you use and submit the form.

    02. We review refund eligibility

    Our audit checks shipping activity for recoverable service failures, billing errors, and claim opportunities.

    03. You get a clear report

    We send a refund eligibility report within 2 business days showing leakage and recovery potential.

    04. 1:1 Expert-led Walkthrough Call

    We'll walk you through your eligibility audit findings and where refund savings opportunities are being missed.

    Data safety

    Is it secure to run a free eligibility audit?

    Your invoice data is reviewed strictly to assess refund eligibility. Here is how we protect it throughout the process.

    trusted by Business

    Trusted by 800+ businesses

    More than 800 businesses have used the eligibility audit to uncover refund opportunities and unlock 6-20% savings on shipping costs.

    Enterprise Security

    Enterprise-grade data security

    Uploaded invoices are encrypted before processing, so your shipping and billing data stays protected throughout the audit.

    NDA ready review

    NDA-ready review process

    For added confidence, we can sign an NDA before reviewing your invoice data or carrier billing information.

    OneAudit

    Parcel Audit Software for
Shipping Cost Optimization

    OneAudit audits every carrier invoice, recovers eligible refunds automatically, and turns parcel data into root-cause insights — helping you improve carrier performance, fulfillment decisions, and post-purchase CX.

    Up to 20%

    Reduction in shipping costs

    1,200+

    Carriers supported worldwide

    4,500+

    Parcel shippers use OneAudit

    Built for

    eCommerce, 3PL & B2B shippers

    What’s included

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      160-point automated invoice audit  — catches every billing error, surcharge dispute, and SLA breach

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      Automated refund claims and recovery — AI-led claims filing across carriers with automated refund credits

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      Lost & damaged parcel claims — full-value recovery with automated workflows

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      Root-cause fulfillment intelligence — carrier on-time performance, delay patterns & actionable insights

    No contracts
    Zero out-of-pocket cost
    Live in 30 minutes

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