Negotiate Better Shipping Rates with Data-Driven Insights

Stop overpaying on carrier contracts. Compare your rates against industry peers and unlock savings of 10–18% with Contract Rate Negotiation.

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Trusted by 4500+ e-commerce brands globally

Why you should opt for expert-led carrier contract renegotiation

10-18%
reduction in annual carrier spend
94%
of businesses negotiate better rates with proper data backing
>50%
reduction in time spent on negotiations

Negotiation Intelligence at Your Fingertips

Competitors Payments
Negotiate with carriers
Uncover Fees
Capturing Savings

Ready to Stop Overpaying?

Start negotiating better rates today!

How Contract Rate Negotiation Works

From data analysis to contract signing in 3 simple steps

Create your LateShipment.com account

Spin up your workspace in under a minute—no credit card.

Connect your carrier accounts

Secure, read-only links to your carrier account.

You’re all set

We analyze your shipping data and uncover areas to optimize

Create an account Connect your CarrierYou're all set

Cost savings in a pricing that pays for itself

Contract Negotiation

Simple, performance-based

You pay a percentage of verified savings from your current contract. If we do not find savings, you pay nothing.

What's Included:

  • Benchmark your rates against similar shippers by volume, weights, services, and lanes.
  • Clear breakdown of where terms can improve across base rates and surcharges.
  • A savings estimate you can take into negotiations.
  • Clear breakdown of where terms can improve across base rates and surcharges.
Learn more

OneAudit

Shipping Refunds and Lost/Damaged Claims

25%
of refunds recovered

What's Included:

Shipping Refunds
  • 50+ Service/Billing Error Refunds
  • Late Delivery Refunds
  • Automated Claims and Refunds
Lost/Damaged Refunds
  • Auto-file Lost/Damaged Claims
  • One-click Claim Documentation
Learn more
FAQ

Questions & Answers

Your existing carrier rates will be benchmarked against similar businesses by shipment volume, package weights, and services. Just connect your carrier and share your current negotiation agreement.
There isn’t a fixed timeline, as the actual duration for negotiations depends on factors like your volume and carrier response times.
Yes. Your rates are compared to peers with similar shipment volumes, weights, and services to highlight where better terms may still be available (base rates, surcharges, etc.).
You can lead the carrier conversations; if you want help, a dedicated consultant can assist during negotiations as an optional add-on.
Pricing is a simple percentage of savings from your current contract. If no savings are identified, you pay nothing. For example, (2% of $10,500 savings = $210). Learn more about pricing here.

There’s a lot more you can do with LateShipment.com

Get complete package visibility instantly after label creation

Track shipments in real-time, while orchestrating unforgettable delivery experiences.

Learn more

Unify order, delivery, and returns into one seamless journey.

Self-serve returns and exchanges engine embedded on your storefront.

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Stay in control, even in the face of delivery setbacks

Covers high-risk shipments upfront with insurance, so you resolve with speed and certainty.

Learn more

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