Post-Purchase Cost Optimization

Shipping Insurance

An incredibly simple way of protecting e-commerce parcels — fully customizable and automated for maximum cost-savings, at scale.

Why we are best-in-class

Up to

$
0
Coverage Per Package
0
%
Automated Claims Management
0
%
Claim Success Rate
Getting on board with LateShipment.com before the holiday season is going to be very essential. When you’re shipping hundreds of thousands of packages, a few are bound to go missing or even get damaged.
– Auzerais Bellamey, Founder

Comprehensive Shipment Protection

Ship every order with absolute
peace of mind.

Protect your package against all odds. Lost, damaged or missing items—we’ve got you covered.

From product cost to shipping charges, recover every dollar lost with coverage up to $2000 per package.

Shipping cross-border? Ensure you are protected against any incident along the way.

Get covered for incidents involving majority of global shipping carriers.

Intelligent Insurance Automation

Protect parcels on your terms. Decide what gets insured and what doesn’t.

Seamlessly include insurance into order fulfillment workflows by automating it upon label creation.

From high-value to international orders, create rules to insure shipments based on your unique needs.

Never overpay for insurance. Opt for full or custom value coverage, and include shipping cost if needed.

A small business or occasional shipper? Easily apply insurance manually on shipments with a single click.

Automated Claims Management

Claims are complex.. Says who? Manage insurance claims effortlessly.

Submit claims, track statuses, and manage everything-insurance at scale inside a unified portal.

File claims in seconds — select the shipment, upload proof and let automation handle the rest. That simple!

Enable support agents to initiate lost or damaged package claims instantly from inside your helpdesk.

Skip the follow-up loops and waiting period with assured claims resolution in less than 5 days.

Risk Intelligence

Optimize operations and risk management with actionable insights.

Gain insights into incident trends and claim approval rates to optimize your risk management strategies.

Hold carriers accountable by keeping a close tab on their incident rates and performance.

Gain in-depth insights into the factors leading to claim denials, enabling you to insure right in the future.

Still have questions?
We’re all ears.

There’s a lot more you can do with LateShipment.com

Parcel Audit and
Shipping Refunds

Effortlessly recover shipping refunds for 50+ service failures and billing errors.

What’s included?

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    Automated Shipping Invoice Audit

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    Automated Refund Recovery

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    Shipping Analytics and Reports

Delivery Experience
Management

Craft order delivery experiences that boost engagement, revenue and retention.

What’s included?

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    Automated Delivery Notifications

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    Branded Tracking Experiences

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    Real-time Shipment Tracking

Returns Experience
Management

Offer seamless, self-serve returns and exchanges with automation.

What’s included?

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    Self-serve Returns and Exchanges

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    Automated Return Workflows

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    Returns Management Portal

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