Audit and Refund Claims

LateShipment.com tracks every package, identifies 50+ carrier errors and automatically recovers refunds for eligible service failures. This ensures that your shipping carrier is always held accountable for the performance promises they make.

Audit & Refunds
  • Late Delivery
  • Lost Package
  • Damaged package
  • No Proof of Delivery
  • Manifested but not shipped
  • Invalid DAS, Extended DAS
  • Invalid Residential Surcharge
  • Missing Discounts
  • Incorrect Discounts
  • Misapplied Incentives
  • Duplicate Tracking Number
  • Unauthorized Charges
  • Chargebacks
  • Additional Handling Fees
  • Address Correction
  • Valid Service Exceptions
  • Incorrect Shipper Billed
  • Unused Shipping Label
  • Accurate Fuel Surcharge Applied
  • Entered Weight vs. Billed Weight
  • Hazardous Materials Fees
  • Missing Account Number
  • Invalid Account Number
  • Refusal Fees
  • C.O.D Collections
  • Holiday Exceptions
  • Minimum Charges
  • Charges for Redelivery service
  • Weekly Service Fee
  • CWT/MWT Shipments
  • Zone Jump
  • Early AM Fees
  • Saturday Pickup Fees
  • Large Package Surcharges
  • Duplicate Billing
  • International/Customs Fees
  • Insurance & Declared Value
  • Incorrect Weight
  • Additional Delivery Fees
  • Proof of Delivery Fee
  • Domestic Dimensional Fees
  • International Dimensional Fees
  • Misapplied Payments
  • Duties & Taxes
  • Pickup Fees
  • On Demand Pickup Fees
  • Package Reroute Charges
  • Calculation of Rebates
  • Correct Application of GRI
  • Correct Application of Revenue-Based Thresholds

All Major Shipping Carriers Supported

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