Post-purchase: A goldmine for brands that ship
Carrier errors and customer anxiety beyond the buy button are inevitable. However, you can turn customer anxiety into fierce loyalty by delivering stunning experiences post-purchase and ensure you are rightfully compensated for carriers’ mistakes via refunds.
The ultimate post-purchase Suite
From delightful delivery and return experiences to automated refund recovery, drive everything post-purchase from one place with our unified cloud solution.
We are receiving huge shipping refunds in our invoices which we did not have the time and resources to recover, and the powerful reports have helped us understand our shipping operations better. Our customers can also track their packages using LateShipment.com’s branded tracking page, thereby helping us create a wonderful last-mile experience.
– IT/Marketing, Cosmetics wholesale distributor and retailer
Easily recover what carriers owe you
An audit system that identifies 50+ carrier failures
Auto claim submission that ensures maximum refund recovery
Insightful reports on carrier spend and performance
We use LateShipment.com to retrieve refunds of our late postage through Canada Post. Basically, free money and the best part is it’s totally automated.
– CEO, Gourmet meat distributor
Deliver delight with every shipment
Brand-building tracking experiences
Real-time order updates that win your customers’ hearts
Proactive delay prediction & personalized support
The system is easy to use and navigate. The dashboard loads quickly with all shipment information in one location. No more logging into separate carrier accounts to check status.
– Direct mailing services
Make returns as seamless as shopping
Returns made easier than ever with self-service
Manage returns support-free with automation
Live return tracking your customers will thank you for
I wish I had signed up for this
years ago!
– Promotional products & apparel brand
100+ Million packages tracked this year
Your guide to everything post-purchase
LateShipment.com in the press
LateShipment.com in the press
