Covid-19 Update – To help tide over the current crisis, we are giving all businesses full and free access to our Delivery Experience Management Platform till June 30, 2020. Learn MoreLearn More

Build seamless delivery experiences despite the odds. We’re here to help.

Our platform combines shipping refunds with everything you need to create well-managed, branded delivery experiences effortlessly.

No credit card required.

We’re built for every business that ships. You’ll be in good company.

Your customer’s delivery experience can make or break your business.
Create an outstanding one.

Instantly save up to 20% of your shipping costs

… with intelligent, automated parcel audit and refund recovery. Works for every business with a shipping account.

  • Refund recovery for 50+ carrier service failures like Late Deliveries, Lost Shipments and Billing Errors
  • Human backed automation to catch every eligible claim
  • Delivery performance metrics
  • Cross-carrier shipping spend comparisons
  • All major global shipping carriers supported

Own your customer’s delivery experience

… with complete visibility into your shipments in transit and tools to engage, brand, intervene and fix bad delivery experiences to inspire fierce customer loyalty.

  • Intuitive real-time shipment tracking across multiple carriers
  • Actionable delivery error predictions
  • Custom branded tracking pages
  • Custom dashboard for Support teams
  • Customer notifications
  • Seamless integrations with customer engagement tools

Discover even more ways we can help your business

All major shipping carriers supported

Already claim shipping refunds?

We can still add incredible value to your business.

Seamlessly connects with the tools you love

Over 200 integrations with Shipping Carriers, eCommerce Platforms, CRM Platforms, Order Management Systems and Helpdesk Tools

Integration

Here’s why our customers love us

We’re receiving huge shipping refunds in our invoices which we did not have the time or resources to recover, and the powerful reports have helped us understand our shipping operations better. Our customers can also track their shipments using LateShipment.com’s branded tracking page, thereby helping us create a wonderful last-mile experience.

Shane Brown
– IT/ Marketing, Cosmetics Wholesale Distributor and Retailer

LateShipment.com has been very successful for me. I am capturing lost dollars and the metrics dashboard is very user friendly.

Michael Swanson
– CEO, Shipping aggregator

The LateShipment sign­up process was simple. It has reduced my shipping cost and their comprehensive dashboard gives me insight into carrier performance.

Pamela McGrath
– CEO, Marketing Company

It was a pleasant surprise to hear that we could get refunds automatically for every late delivery. But seeing was believing and I’m a believer now.

Victoria Lee
– Director, Retail manufacturer

We use Lateshipment.com to retrieve refunds of our late postage through Canada Post. Basically free money, and the best part is it’s totally automated.

Tim Ray
– CEO, Gourmet meat distributor

Explore blogs, reports, tips and updates

Blog

Blog

2019 Holiday Shipping Deadlines Retailers must know. Read On »

More Blog Posts »

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Report

Driving eCommerce Last Mile Success in 2019 Read On »

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Webinar

Overcoming Holiday Shipping Hiccups Read On »

More Webinars »

LateShipment.com in the press

LateShipment.com in the press

100+ Million Packages Tracked This Year

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Saved By Our Customers Every Minute
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Our Biggest Refund Check To Date
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Accurate Delay Predictions Made
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Saved By Our Customers Every Minute
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Types Of Service Failures Caught
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Our Biggest Refund Check To Date
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Accurate Delay Predictions Made

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