The holiday shopping season means an entirely different thing for shoppers and merchants. For the latter, it’s not […]
Tag: Parcel Tracking
Lost Packages 101: How to Handle Them
When you ship through DHL, FedEx, UPS, or USPS most packages make it to their destinations intact and […]
The Real Cost of Late Deliveries & How to Deal with Them
Online shoppers are clear with their order delivery expectations. They want it free, they want it NOW, and […]
WISMO: What it means and how to reduce it?
You’ve done all the hard work – attracting netizens to take a look at your website, encouraging them […]
6 Ways to Improve a Customer’s Post-Purchase Delivery Experience
The Big Post-Purchase CX Gap in the Order Delivery Phase Picture this. A shopper visits your website after […]
Use Cases for LateShipment.com’s Delivery Experience Management Platform
What is Delivery Experience Management? Delivery Experience Management (DEM) is the process of being proactive in ensuring that […]
Know What Service Alerts In The US By UPS and FedEx Mean (And How To Handle Weather Delays)
Winter is here We knew winter was coming, but not exactly like this. The blizzard caused by the […]
What is digital logistics?
This is an age where dynamic and fundamental changes are shaping the logistics operations and strategy for the […]