Your Shipping Spend Is Higher Than It Should Be.
We Prove It — Then Fix It.
Most businesses overpay their carriers by 18–30% — because their shipping rates are outdated, benchmarked against nothing, and structured to favor the carrier. We fix that with rate benchmarking and automated invoice auditing.
No carrier switching required
Trusted by 4500+ shippers
globally
Your Shipping Rates Aren't What You Think They Are.
FedEx and UPS announced a 5.9% General Rate Increase for the third year in a row, but the real impact is higher. Accessorial fees rose 6–10%, residential surcharges climbed 7–8%, and minimum charges increased, pushing actual shipping costs up by 12–20% for many shippers.
The leakage continues on invoices. Up to 20% of carrier invoices contain recoverable refunds from billing errors, misapplied surcharges, late deliveries, and lost or damaged claims. Most shippers miss them because they are not auditing every invoice in detail. This information gap is the real cost of unmanaged parcel spend.
Your shipping rates are benchmarked against nothing.
Without real market rate data across comparable shippers, you have no way to know whether your rates are competitive. Your carrier rep won't volunteer that information — their incentive is the opposite.
The real shipping cost increase is 2–3× the GRI of 5.9%.
The 5.9% General Rate Increase (GRI) applies only to base rates. Accessorials, surcharges, and minimum charges — which fall outside most rate schedules — rose 6–10% simultaneously. Deep discounts on base rates mean very little if surcharges aren't addressed separately.
Up to 20% of invoices are unchecked revenue leaks.
Up to 20% of carrier invoices contain recoverable errors — late delivery refunds, lost & damaged claims, duplicate charges, incorrect surcharges. Without automated monthly auditing, these refunds expire unclaimed every billing cycle.
How OneAudit drives 6–20% shipping cost optimization
We start with automated parcel rate benchmarking and refund recovery, then turn the same spend data into root-cause intelligence across carriers, routes, service types, and billing patterns.
See How Your Shipping Rates Compare to the Market
Enter your spend, current discount, and carrier. Our benchmarking tool estimates your rate gap and invoice recovery opportunity — in under 60 seconds.
Savings hide inside 160+ rate and billing parameters.
Most shippers track fewer than 10.
Rate Benchmarking
Benchmark billed parcel rates against comparable shippers by volume, service mix, and zone profile.
Service Mix Optimization
Identify when premium services are used where lower-cost services would still meet delivery expectations.
40+ Accessorial Fee Audit
Audit 40+ accessorial fees including residential, DAS, address correction, large package, and other hidden charges.
DIM & Billed Weight Audit
Validate dimensional weight, billed weight, reweighs, and package measurement corrections against shipment data.
Waiver Impact Analysis
Show how much merchants may lose when refund waivers block eligible service-failure claims.
Fuel Surcharge Validation
Check whether fuel surcharges are calculated correctly against carrier rules, base charges, and invoice dates.
10+ Service Failure Audit
Audit 10+ service failure types including late deliveries, missed commitments, and eligible delivery exceptions.
Lost, Damaged & Refund Claims
Automate recovery for lost parcels, damaged shipments, delivery failures, and eligible carrier refund claims.
What Happens When Shippers Start Optimizing Their Parcel Spend
We assumed our rates were competitive. The benchmarking analysis showed a $340,000 annual savings gap — mostly in residential surcharges and DIM billing. OneAudit caught another $28,000 in late delivery refunds we'd never claimed.
24% reduction in effective cost per shipment
Our carrier told us we were at the best rates available. The benchmark data told a different story. We restructured our rate schedule mid-term and walked away with better accessorial terms and a revised DIM divisor.
$390,000 in 3-year realized savings
Fully managed process. New rate schedule in place within weeks. OneAudit then flagged $45,000 in lost & damaged claims we hadn't filed. The performance-based fee structure meant zero financial risk throughout.
19% cost reduction + automated recovery on 50+ claim types
Everything You Need to Know
Parcel Audit Software for Shipping Cost Optimization
OneAudit audits every carrier invoice, recovers eligible refunds automatically, and turns parcel data into root-cause insights — helping you improve carrier performance, fulfillment decisions, and post-purchase CX.
Up to 20%
Reduction in shipping costs
1,200+
Carriers supported worldwide
4,500+
Parcel shippers use OneAudit
Built for
eCommerce, 3PL & B2B shippers
What’s included
160-point automated invoice audit — catches every billing error, surcharge dispute, and SLA breach
Automated refund claims and recovery — AI-led claims filing across carriers with automated refund credits
Lost & damaged parcel claims — full-value recovery with automated workflows
Root-cause fulfillment intelligence — carrier on-time performance, delay patterns & actionable insights
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