I’m live now! Meet Ellis AI, your autonomous AI workforce for post-purchase.

Say hi to Ellis

Home
Products
- Pre-Purchase
  
  Dynamic EDD
  
  Accurate delivery estimates and order cutoff countdowns
  
  Package Protection
  
  Shopper-funded package protection coverage
  
  Shipping Insurance
  
  Merchant-automated shipping insurance coverage
  
  Fulfillment
  
  Shipping Labels
  
  Select the right carrier and service
  
  Order Tracking
  
  Branded, proactive order tracking updates
  
  Returns and Exchanges
  
  Manage returns, exchanges and store credit
  
  Post-Delivery
  
  Product Reviews
  
  Collect post-delivery product review feedback
  
  Warranty Management
  
  Manage product warranty registrations and claims
  
  Fulfillment Analytics
  
  Actionable operational performance insights
  
  Carrier Spend
  
  Parcel Audit
  
  Audit every parcel invoice and recover refunds
  
  Lost and Damaged Claims
  
  Claim refunds for lost parcels or damaged parcel deliveries
  
  Rate Negotiation
  
  Negotiate better shipping rates with your carriers
  
  Freight Audit
  
  Audit your freight invoices and reclaim excess charges
  
  LateShipment.com for 3PLs
  
  Empower your e-commerce clients and boost your 3PL success.
  
  Your AI workforce for post-purchase
  
  13 context-aware agents run your post-purchase. Led by Ellis AI.
Ellis AI
Solutions
- Carriers
  Platforms
  Use Cases
  Enterprise
  Third-Party Logistics (3PLs)
  Carriers
  FedEx
  
  FedEx
  UPS
  
  UPS
  Canada Post
  
  Canada Post
  AusPost
  
  AusPost
  Platforms
  Klaviyo
  
  Klaviyo
  Shopify
  
  Shopify
  Use Cases
  Automate Shipping Refunds
  
  Automate Shipping Refunds
  Reduce Support Tickets
  
  Reduce Support Tickets
  Branded Tracking Experiences
  
  Branded Tracking Experiences
  Automated lost and damaged claims
  
  Automated lost and damaged claims
  Automate Shipping Insurance
  
  Automate Shipping Insurance
  Self Serve Returns
  
  Self Serve Returns
  Enterprise
  B2B Enterprise Platform
  
  B2B Enterprise Platform
  Enterprise Tracking Solution
  
  Enterprise Tracking Solution
  B2C Enterprise Platform
  
  B2C Enterprise Platform
  Third-Party Logistics (3PLs)
Resources
- Blog
  Blog
  Compare New
  
  Compare
  Brand Stories
  Brand Stories
  Case Studies
  Case Studies
  Webinars
  Webinars
  Product Updates
  Portal New
  
  Product Updates Portal
  Post-Purchase
  AuditNew
  
  Post-Purchase Audit
  Alternatives New
  
  Alternatives
  Press Releases
  Press Releases
  Email Notification
  Templates
  
  Email Notification Templates
  Media Enquiries
  Media Enquiries
  Help Center
  Help Center
  ROI Calculator New
  
  ROI Calculator
  Product Fit
  Assessment New
  
  Product Fit Assessment
Pricing
Integrations
- Shipping Carriers
  E-commerce Platforms
  Helpdesk Tools
  Marketing Automation Tools
  Order Management Systems
  Agencies and Affiliate Partners
  Shipping Carriers
  
  Popular Carriers
  
  Explore all 1,200+ carriers | Don't see yours? Request an integration
  
  Become a tech partner
  Become a tech partner
  Browse the app store
  Browse the app store
  Become an agency partner
  Become an agency partner
  Build your integration
  Build your integration
  E-commerce Platforms
  
  Popular Platforms
  
  Explore other e-commerce platforms | Don't see yours? Request an integration
  
  Become a tech partner
  Become a tech partner
  Browse the app store
  Browse the app store
  Become an agency partner
  Become an agency partner
  Build your integration
  Build your integration
  Helpdesk Tools
  
  Popular Helpdesk Tools
  
  Explore other helpdesk integrations | Don't see yours? Request an integration
  
  Become a tech partner
  Become a tech partner
  Browse the app store
  Browse the app store
  Become an agency partner
  Become an agency partner
  Build your integration
  Build your integration
  Marketing Automation Tools
  
  Popular Marketing Tools
  
  Explore other marketing integrations | Don't see yours? Request an integration
  
  Become a tech partner
  Become a tech partner
  Browse the app store
  Browse the app store
  Become an agency partner
  Become an agency partner
  Build your integration
  Build your integration
  Order Management Systems
  
  Popular OMS Platforms
  
  Explore other OMS integrations | Don't see yours? Request an integration
  
  Become a tech partner
  Become a tech partner
  Browse the app store
  Browse the app store
  Become an agency partner
  Become an agency partner
  Build your integration
  Build your integration
  Agencies and Affiliate Partners
  
  Explore all Agencies and Affiliate Partners
  
  Become a tech partner
  Become a tech partner
  Browse the app store
  Browse the app store
  Become an agency partner
  Become an agency partner
  Build your integration
  Build your integration
  
  Close
  
  NexGen IOT Solutions
  
  Technology Solutions to Empower Businesses Globally.
  
  NexGen IOT Solutions is one of the leading IT organizations, providing cutting-edge solutions to enterprises and start-ups globally. NexGen IOT Solutions empower businesses to build new products/solutions and optimize their technology operations across different industry verticals. Headquartered in Texas (USA), we have regional offices in Canada, India, Germany, and Australia.
  
  Our Services Include Digital Transformation, Mobility, OTT, Serverless, Salesforce Automation, Robotics Automation, Cloud & Digital Supply Chain. Our vision is to provide the best in class customer experience while keeping the overall project budget under control.
Company
FAQ
Contact us
Login
Get Started
Product Tour
- OneTrack
  
  OneReturn
  
  OneAudit
  
  OneProtect
  
  LateShipment.com ONE+

Home
Products
- Pre-Purchase
  
  Dynamic EDD
  
  Accurate delivery estimates and order cutoff countdowns
  
  Package Protection
  
  Shopper-funded package protection coverage
  
  Shipping Insurance
  
  Merchant-automated shipping insurance coverage
  
  Fulfillment
  
  Shipping Labels
  
  Select the right carrier and service
  
  Order Tracking
  
  Branded, proactive order tracking updates
  
  Returns and Exchanges
  
  Manage returns, exchanges and store credit
  
  Post-Delivery
  
  Product Reviews
  
  Collect post-delivery product review feedback
  
  Warranty Management
  
  Manage product warranty registrations and claims
  
  Fulfillment Analytics
  
  Actionable operational performance insights
  
  Carrier Spend
  
  Parcel Audit
  
  Audit every parcel invoice and recover refunds
  
  Lost and Damaged Claims
  
  Claim refunds for lost parcels or damaged parcel deliveries
  
  Rate Negotiation
  
  Negotiate better shipping rates with your carriers
  
  Freight Audit
  
  Audit your freight invoices and reclaim excess charges
  
  LateShipment.com for 3PLs
  
  Empower your e-commerce clients and boost your 3PL success.
  
  Your AI workforce for post-purchase
  
  13 context-aware agents run your post-purchase. Led by Ellis AI.
Ellis AI
Solutions
- Carriers
  Platforms
  Use Cases
  Enterprise
  Third-Party Logistics (3PLs)
  Carriers
  FedEx
  
  FedEx
  UPS
  
  UPS
  Canada Post
  
  Canada Post
  AusPost
  
  AusPost
  Platforms
  Klaviyo
  
  Klaviyo
  Shopify
  
  Shopify
  Use Cases
  Automate Shipping Refunds
  
  Automate Shipping Refunds
  Reduce Support Tickets
  
  Reduce Support Tickets
  Branded Tracking Experiences
  
  Branded Tracking Experiences
  Automated lost and damaged claims
  
  Automated lost and damaged claims
  Automate Shipping Insurance
  
  Automate Shipping Insurance
  Self Serve Returns
  
  Self Serve Returns
  Enterprise
  B2B Enterprise Platform
  
  B2B Enterprise Platform
  Enterprise Tracking Solution
  
  Enterprise Tracking Solution
  B2C Enterprise Platform
  
  B2C Enterprise Platform
  Third-Party Logistics (3PLs)
Resources
- Blog
  Blog
  Compare New
  
  Compare
  Brand Stories
  Brand Stories
  Case Studies
  Case Studies
  Webinars
  Webinars
  Product Updates
  Portal New
  
  Product Updates Portal
  Post-Purchase
  AuditNew
  
  Post-Purchase Audit
  Alternatives New
  
  Alternatives
  Press Releases
  Press Releases
  Email Notification
  Templates
  
  Email Notification Templates
  Media Enquiries
  Media Enquiries
  Help Center
  Help Center
  ROI Calculator New
  
  ROI Calculator
  Product Fit
  Assessment New
  
  Product Fit Assessment
Pricing
Integrations
- Shipping Carriers
  E-commerce Platforms
  Helpdesk Tools
  Marketing Automation Tools
  Order Management Systems
  Agencies and Affiliate Partners
  Shipping Carriers
  
  Popular Carriers
  
  Explore all 1,200+ carriers | Don't see yours? Request an integration
  
  Become a tech partner
  Become a tech partner
  Browse the app store
  Browse the app store
  Become an agency partner
  Become an agency partner
  Build your integration
  Build your integration
  E-commerce Platforms
  
  Popular Platforms
  
  Explore other e-commerce platforms | Don't see yours? Request an integration
  
  Become a tech partner
  Become a tech partner
  Browse the app store
  Browse the app store
  Become an agency partner
  Become an agency partner
  Build your integration
  Build your integration
  Helpdesk Tools
  
  Popular Helpdesk Tools
  
  Explore other helpdesk integrations | Don't see yours? Request an integration
  
  Become a tech partner
  Become a tech partner
  Browse the app store
  Browse the app store
  Become an agency partner
  Become an agency partner
  Build your integration
  Build your integration
  Marketing Automation Tools
  
  Popular Marketing Tools
  
  Explore other marketing integrations | Don't see yours? Request an integration
  
  Become a tech partner
  Become a tech partner
  Browse the app store
  Browse the app store
  Become an agency partner
  Become an agency partner
  Build your integration
  Build your integration
  Order Management Systems
  
  Popular OMS Platforms
  
  Explore other OMS integrations | Don't see yours? Request an integration
  
  Become a tech partner
  Become a tech partner
  Browse the app store
  Browse the app store
  Become an agency partner
  Become an agency partner
  Build your integration
  Build your integration
  Agencies and Affiliate Partners
  
  Explore all Agencies and Affiliate Partners
  
  Become a tech partner
  Become a tech partner
  Browse the app store
  Browse the app store
  Become an agency partner
  Become an agency partner
  Build your integration
  Build your integration
  
  Close
  
  NexGen IOT Solutions
  
  Technology Solutions to Empower Businesses Globally.
  
  NexGen IOT Solutions is one of the leading IT organizations, providing cutting-edge solutions to enterprises and start-ups globally. NexGen IOT Solutions empower businesses to build new products/solutions and optimize their technology operations across different industry verticals. Headquartered in Texas (USA), we have regional offices in Canada, India, Germany, and Australia.
  
  Our Services Include Digital Transformation, Mobility, OTT, Serverless, Salesforce Automation, Robotics Automation, Cloud & Digital Supply Chain. Our vision is to provide the best in class customer experience while keeping the overall project budget under control.
Company
FAQ
Contact us
Login
Get Started
Product Tour
- OneTrack
  
  OneReturn
  
  OneAudit
  
  OneProtect
  
  LateShipment.com ONE+

US

Meetings Pricing Demo | Dynamic EDD

COMPANY

Company

Pricing
Blog
Contact
About Us
Values
Life at LateShipment.com
CareersWe’re hiring!
Become a partner

AI PRODUCTS

AI Products

Ellis AI
Dynamic EDD
Package Protection
Shipping Insurance
Shipping Labels
Order Tracking
Returns and Exchanges
Product Reviews
Warranty Management
Fulfillment Analytics
Parcel Audit
Lost and Damaged Claims
Freight Audit
Rate Negotiation

USE CASES

Use Cases

Branded Tracking Experiences
Reduce Support Tickets
Self-Serve Returns
Automate Shipping Insurance
Automate Shipping Refunds
Automated Lost and Damaged Claims

INDUSTRIES

Industries

Enterprise B2C
Enterprise B2B
3PLs

SOLUTIONS

Solutions

FedEx
UPS
Canada Post
AusPost
Purolator Late Delivery Claims
DHL Late Delivery Claims
USPS Claims
UK Mail Claims
Royal Mail Claims
FedEx Lost and Damaged Claims
USPS Lost and Damaged Claims
DHL Lost and Damaged Claims
UPS Lost and Damaged Claims

RESOURCES

Resources

Blog
Compare New
Alternatives New
Brand Stories
Case Studies
Product Updates
Portal New
Press Releases

FREE TOOLS

Free Tools

ROI Calculator New
Shipping Savings Calculator
Lost and Damaged Calculator
Product Fit
Assessment New
Post-Purchase Checklist
Email Notification Templates New
Post-Purchase
Audit New
Refunds Eligibility Audit

Connect With Us

Phone

+1 888-930-5934

Email

support@lateshipment.com

Data Privacy and Data Security Compliance

Privacy Policy
GDPR
Security

Log in with your credentials

Remember me Lost your password?

Forgot your details?

I remember my details

Blog

Compare New

Brand Stories

Case Studies

Webinars

Product Updates Portal New

Post-Purchase AuditNew

Alternatives New

Press Releases

Email Notification Templates

Media Enquiries

Help Center

ROI Calculator New

Product Fit Assessment New

Popular Carriers

Become a tech partner

Browse the app store

Become an agency partner

Build your integration

Popular Platforms

Become a tech partner

Browse the app store

Become an agency partner

Build your integration

Popular Helpdesk Tools

Become a tech partner

Browse the app store

Become an agency partner

Build your integration

Popular Marketing Tools

Become a tech partner

Browse the app store

Become an agency partner

Build your integration

Popular OMS Platforms

Become a tech partner

Browse the app store

Become an agency partner

Build your integration

Become a tech partner

Browse the app store

Become an agency partner

Build your integration

NexGen IOT Solutions

Technology Solutions to Empower Businesses Globally.

Blog

Compare New

Brand Stories

Case Studies

Webinars

Product Updates Portal New

Post-Purchase AuditNew

Alternatives New

Press Releases

Email Notification Templates

Media Enquiries

Help Center

ROI Calculator New

Product Fit Assessment New

Popular Carriers

Become a tech partner

Browse the app store

Become an agency partner

Build your integration

Popular Platforms

Become a tech partner

Browse the app store

Become an agency partner

Build your integration

Popular Helpdesk Tools

Become a tech partner

Browse the app store

Become an agency partner

Build your integration

Popular Marketing Tools

Become a tech partner

Browse the app store

Become an agency partner

Build your integration

Popular OMS Platforms

Product Updates
Portal New

Post-Purchase
AuditNew

Email Notification
Templates

Product Fit
Assessment New

Product Updates
Portal New

Post-Purchase
AuditNew

Email Notification
Templates

Product Fit
Assessment New