LateShipment.com has dramatically reduced our customer service workload. Our new customer service ticket numbers have dropped by 30%. Customers are happier, less anxious, and more likely to return. We’ve integrated LateShipment.com into our brand, creating a better overall customer experience.
Adam Caplan | Founder and CEO | Curiada
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How RedShift streamlined returns and boosted customer engagement with a 77% open rate for return notifications
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