50+ Shipping Carrier Service Failures That are Totally Eligible for Refunds8 min read

Have you spent time taking a good, hard look at your shipping invoices?

If not, try it once. You’ll likely end up quite shocked!

Why? You ask. 

You’ll discover that you’ve been charged wrongly more than once.

Shipping invoices are often plagued by errors and discrepancies that could be costing your business valuable dollars month-on-month

When you fail to audit your shipping invoices, you unwittingly become an accomplice to an inefficient shipping carrier.

Or you could follow in the footsteps of other retail businesses that have become increasingly savvy and claim refunds for various shipping carrier service failures using automated shipping audit services like LateShipment.com

Read on for the 50+ service failures that shipping carriers are prone to and how you can save up to 20% on your shipping costs by claiming refunds for them. 

But first…

Understand the Money-Back Guarantee Policy

Money-back guarantee

According to their money-back guarantee policy, shipping carriers offer you a full refund on shipping charges in case of discrepancies from their end. 

Major shipping carriers like FedEx, UPS, and DHL advertise to offer you a full refund on shipping charges in case of a service failure. However, they also often coerce you into signing a money-back guarantee waiver, that prevents you from claiming refunds for their inefficiencies. 

 

By signing a refund waiver, you lose the opportunity to save up to 20% on your shipping expenditure. 

 

For this reason, you mustn’t fall prey to shipping refund waivers to obtain discounts. 

Waivers aside, the fact that shipping carriers are unwilling to provide refunds for their failures is evident from the clauses that govern the refund procedure, the convoluted refund process, and the short-time window to claim them. That’s why it is best you take matters into your own hands.

Here’s Why You Should Take a Closer Look at Your Shipping Invoice

Shipping invoices are, without a doubt, complex. But there is a need to understand them to identify and dispute errors with your shipping carrier. 

 

The onus is on you to understand YOUR shipping invoice because

 

  • It is simply not in the best interest of shipping carriers to own up to their failures. 
  • Shipping carriers are known to hide information on service failures such as late deliveries to prevent themselves from being shown in poor light.