Meet the Narvar Alternative That Pays for Itself

72% fewer tickets. Recover up to 20% of your shipping costs. Get started in less than 2 minutes. Zero dev work.
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Working with LateShipment.com has been exceptional! Their platform and commitment to efficiency have greatly contributed to our operational success, ensuring frictionless customer journeys.

Keisha Celene

Keisha Celene

Director of Customer Success

Branch
37%
Reduction in WISMO Enquiries
$200K
saved in support costs
95%
reduction in returns processing time

Trusted by 4500+ e-commerce brands globally

Overview Versus Pricing Reviews Compare

LateShipment.com vs Narvar : Head-to-Head Comparison

4,500+ ecommerce brands chose LateShipment.com over Narvar. Here are four hard-to-ignore reasons to make that switch.

Automate audit
Automate audit
Automate audit
ROI Calculator

LateShipment.com is value for money

Configure Your Volume

15,000
2,000
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Why Switch?

  • OneAudit Advantage: We recover ~20% of your shipping spend automatically through audit recovery. Narvar completely lacks automated carrier refund recovery.

  • Speed to Value: Go live in under 48 hours, compared to 4–12 weeks with legacy providers.

LateShipment.com Value Engine

Projected monthly impact based on your volume

Est. Platform Cost

$0 /mo

Refunds Recovered

$0

20% of shipping spend recovered

Returns Cost Saved

$0

Ops savings + 40% exchange retention

Support Costs Saved

$0

72% reduction in tickets

Incremental Revenue

$0

12% lift from tracking assets

Total Monthly Value Generated

Combined impact of savings and revenue growth

$0

Stuck in your $150k Narvar contract?

We'll buy it out so you can start saving today.

Platform Consolidation: LateShipment.com replaces disconnected tools (Tracking, Returns, Audits, Protection), typically resulting in a 60% reduction in tech stack costs.

LateShipment.com uses transparent, usage-based pricing with no hidden fees or multi-year locks.
Pricing Comparison

Transparency, for the win!

LateShipment.com
OneTrack (free for less than 200 shipments)
$0.05 per shipment
OneReturn (free for less than 20 returns)
$0.35 per return
OneAudit
25% of refunds recovered
OneProtect
$0.65 per $100 coverage
Pay-as-you-go. Cancel anytime.
Narvar
Hidden behind sales calls. Pricing is not public. You'll need to contact their sales team for a quote
Modular inflation. Narvar Track only provides basic tracking functionality. You'll need to purchase Narvar Monitor and Narvar Notify as separate add-ons.
Locked into long-term contracts. There's no monthly option available for standard plans. You're locked in—even if your business needs change or you're unhappy with the service.
ROI Calculator

LateShipment.com is value for money

Turn every shipment into an opportunity for savings and repeat purchases.

Check your ROI
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Switching from Narvar to LateShipment.com?

LateShipment.com ensures a smooth transition from Narvar, along with personalized support and exclusive cost-saving benefits

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White-glove Onboarding

White-glove Onboarding

Hands-on onboarding and team training. Your success manager. At your call.

Live in 48 hours.

Custom Integrations & Designs

Custom Integrations & Designs

Custom IT development and on-brand design assets, built your way — at ZERO costs.

Our team. At your service.

Contract buy out

Contract buy out

Stuck in a contract with Narvar? We buy out your remaining contract so you can get started right away.

Switch today. Not next year.

Free 60-Day Proof of Concept

Free 60-Day Proof of Concept

Test the entire platform with your own workflows and data. See the ROI before you commit.

Zero risk. Full value.

FAQ

Questions & Answers

Contact us
LateShipment.com offers an all-in-one post-purchase platform (tracking, returns, shipping audits, and insurance) with transparent pricing, no contracts, and 48-hour implementation. Narvar focuses primarily on tracking and returns for enterprise clients, requires custom quotes, multi-year contracts, and typically takes 6-12 weeks to implement. LateShipment.com also includes automated shipping refund recovery — a capability Narvar doesn't offer.
Yes. LateShipment.com serves brands shipping from 100 to 100,000+ orders per month, including enterprise clients. Our infrastructure is built to scale with unlimited API calls, no rate limits, etc. The difference? You don't need a 6-month implementation or enterprise sales contract to get started.
Yes. If you're locked into a contract with Narvar (or any other provider), show us your termination fees, and we'll cover them. No business should be held hostage by software.
No. LateShipment.com is a no-code platform with pre-built integrations for Shopify, BigCommerce, Klaviyo, Gorgias, and 1,200+ carriers. Unlike Narvar, which often requires developer resources for customization and API integration, our platform works out of the box. If you do need custom development, our team handles it at no additional cost.
We guarantee measurable results within 60 days: a minimum of 6-12% recovery on shipping costs and a 72% reduction in WISMO support tickets. If we don't deliver, you simply don’t have to pay. That's our Post-Purchase ROI Guarantee.

See AI-powered LateShipment.com ONE
in action!

Find out why 4500+ leading e-commerce brands globally choose our AI-powered Post-purchase Cloud Suite.

Book A Demo Product Tour

Here’s what you can expect in this 30-min demo

  • Features

    Discuss your strategic post-purchase goals, unique needs and challenges

  • Features

    Get an in-depth understanding of our AI-powered platform and its capabilities

  • Features

    Learn about our 1200+ integrations with shipping carriers and e-commerce apps

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