Pick any plan. Billed monthly.
Pay-as-you-go with automatic volume discounts.
Need fixed monthly pricing? Contact Sales
connected post-purchase flows at 60% lesser tech costs.
Delivery Experience Management
Per Month
What's Included:
Predictive Delivery Estimates
Multi-channel Shipping Updates
Branded Tracking Pages
Integrated Tracking and Return Flows
Multi-carrier and Split Shipment Tracking
In-Helpdesk Order Updates
Returns Experience Management
Per Month
What's Included:
Self-service Branded Portal
Smart Exchange-first Flows
Refunds, Exchanges and Credits
Custom Policy Enforcement Rules
In-app Return Shipping Labels
Multi-warehouse Smart Routing
In-store Returns and Exchanges
Shipping Refunds and Lost/Damaged Claims
What's Included:
50+ Service/Billing Error Refunds
Late Delivery Refunds
Automated Claims and Refunds
Auto-file Lost/Damaged Claims
One-click Claim Documentation
Automated Shipping Insurance
What's Included:
Smart Insurance Automation
Shopper Opt-in Insurance
Custom Coverage Rules
Unified Claims Management
Cross-border Coverage
In-Helpdesk Claims Processing
Replacement Shipment Trigger
Delivery Experience Management
Per Month
What's Included:
Predictive Delivery Estimates
Multi-channel Shipping Updates
Branded Tracking Pages
Integrated Tracking and Return Flows
Multi-carrier and Split Shipment Tracking
In-Helpdesk Order Updates
Returns Experience Management
Per Month
What's Included:
Self-service Branded Portal
Smart Exchange-first Flows
Refunds, Exchanges and Credits
Custom Policy Enforcement Rules
In-app Return Shipping Labels
Multi-warehouse Smart Routing
In-store Returns and Exchanges
Shipping Refunds and Lost/Damaged Claims
What's Included:
50+ Service/Billing Error Refunds
Late Delivery Refunds
Automated Claims and Refunds
Auto-file Lost/Damaged Claims
One-click Claim Documentation
Automated Shipping Insurance
What's Included:
Smart Insurance Automation
Shopper Opt-in Insurance
Custom Coverage Rules
Unified Claims Management
Cross-border Coverage
In-Helpdesk Claims Processing
Replacement Shipment Trigger
Our promises are as solid as our platform. For all.
Every business. Every plan. Our guarantee always stands — nothing held back, no fine print.
White-glove Onboarding
Hands-on onboarding and team training. Your success manager. At your call.
Live in 48 hours.
Custom Integrations & Designs
Custom IT development and on-brand design assets, built your way — at ZERO costs.
Our team. At your service.
Unrestricted Features. All Tiers.
Everything included. No paywalls. Unlimited Tracking API Calls. Unlimited Users.
Full platform. Built to scale
24/7 Human Support.
Real people who actually care. Your account manager. On slack, email and phone.
No bots. Ever.
100s of Pre-built Templates
Stay fresh with customizable email and tracking page templates. Updated regularly.
We keep shipping.
Custom Dashboards & Reports
Your metrics. Your way. We'll build whatever makes decision making faster. No Costs.
No Questions Asked.
See What’s Included: Your Complete Product Features Guide
Automated Delivery Updates
- Custom Email Alerts
- SMS Alerts (Additional Charges)
- WhatsApp Notifications
- 13 Shipping Event Triggers
- 8 Exception Event Triggers
Incident Alerts & Resolution
- Helpdesk Incident Alerts
- Custom Helpdesk Triggers
- Automated Responses
- Helpdesk Support Widget
- Real-time Shipment Dashboard
Branded Order Tracking
- Custom Tracking Page
- No-Code Page Builder & Templates
- Delivery Experience Feedback
- Split-shipment Tracking
- Self-serve Order Lookup
Recommendations and Reviews
- Personalized Product Recommendations
- Discounts & Promotions
- Product Review Requests
- Referrals and Rewards
Estimated Delivery Date (EDD)
- Estimated Delivery Widget
- Product and Checkout Pages
- Delivery Estimate Rules
- Order Countdown Timer
- Widget Customizations
Fulfillment Analytics
- Shipping & Delivery Insights
- Cross-carrier Performance
- Delivery Satisfaction Scores
- Engagement Metrics
- Collaborative Dashboards
Self-serve Returns
- Returns and Exchanges Portal
- Smart Policy Compliance
- Return Reasons
- Return Instructions
- Downloadable Shipping Labels
- Return Status Updates
Branded Returns Tracking
- Custom Email Alerts
- SMS Alerts (Additional Charges)
- WhatsApp Notifications
- 7 Return Event Triggers
- Alerts via Email and SMS Automation Tools
Branded Returns Experience
- Custom Tracking Page
- No-Code Page Builder & Templates
- Return Experience Feedback
- Split-shipment Tracking
- Self-serve Order Lookup
Smart Revenue Retention
- Seamless Variant Exchanges
- Refund as Store Credits
- Gift Cards
- Bonus Credit and Discounts
- Prepaid Shipping Labels
Automated Return Workflows
- Customizable Return Rules
- Flexible Routing Rules
- Automated Label Generation
- Automated Refund Processing
- Automated Helpdesk Alerts
Returns Management Portal
- Returns Authorization Dashboard
- One-click Resolution
- Partial Resolution
- Advanced Deductions
- Analytics and Insights
Analytics and Insights
- Returns Trend Analysis
- Returns Cost Analysis
- Returns Process Insights
- Customer Satisfaction Ratings
Automated Shipping Refunds
- Automated Shipping Invoice Audit
- Automated Refund Recovery
- 6 Delivery Service Failures
- 47 Surcharge and Billing Errors
- Disputed Claims Redressal
- Lost and Damaged Claims
Automated Refund Claims
- Report Loss or Damage
- Automated Claims Management
- Automated Refund Recovery
- Analytics and Reports
Analytics and Reports
- Cross-Carrier Performance
- Shipping Spend Insights
- Shipping Discrepancies Report
- Service Type Optimization
- Surcharge Analytics
Comprehensive Shipment Protection
- Comprehensive Risk Coverage
- Full Parcel Coverage
- Global Coverage
- Cross-Carrier Support
Intelligent Insurance Automation
- Automated Insurance
- Customizable Insurance Rules
- Flexible Coverage
- On-Demand Insurance
- Replacement Shipment Trigger
Automated Claims Management
- Centralized Claims Management
- Automated Claims Handling
- Claims from Helpdesk
- Fast Claim Approvals
Data Privacy and Security You Can Rely On
220 Million+
Packages Tracked in Real-time
8 Billion+
APIs & Webhooks Processed
1.6 Billion+
Shipping Notifications Delivered
Our Data Privacy and Security Standards
Frequently Asked Questions
Questions? We’ve got answers. Real talk about pricing, value, and why this is a no-brainer.