Why automate shipping refund claims
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Up to
claims management
Automated Shipping Refunds
Recover every eligible refund — big or small
Our AI-powered systems scan your shipping invoices end-to-end, to catch every eligible service failure instantly.
We run 160-point checks to accurately spot late deliveries, lost and damaged parcels, surcharges and billing errors.
We use intelligent automations to promptly submit refund claims and recover every dollar that is rightfully yours.
Claim denied? That won’t stop us. Our team of experts will escalate and dispute it to get your money back.
Integrates with:
Lost and Damaged Claims Management
Handoff complex lost and damaged claims to automation
Automate refund claims for packages marked as lost/damaged by the carrier.
Sit back and watch refunds for lost and damaged parcels get credited back to your account on its own.
Should your carrier fail to update a missing or damaged package, just flag the shipment and we’ll take over.
Complex paperwork is a thing of the past. Simply select the shipment, upload proof and let automation take over.
Integrates with:
Shipping and Delivery Intelligence
Curate your most profitable shipping strategy
Make better choices with a comparative analysis of delays and other inefficiencies across all your carriers.
Dive deep into your shipping spend to make critical cost-saving decisions.
Lean back on detailed reports of service failures and shipping discrepancies to negotiate better rates.
Understand shipping volumes, their associated costs and carrier performances across geographies.
Gain insights into cost-effective service types you can opt for without compromising delivery speed.
There’s a lot more you can do with LateShipment.com
Frequently Asked Questions
Refunds can be claimed for late deliveries, lost packages, damaged parcels, duplicate charges, and more; covering 50+ types of service failures and billing errors.
We support major carriers like UPS, FedEx, DHL, and over 1,200 others worldwide.
Absolutely. The platform supports both domestic and international shipping.
Yes, you’ll receive real-time updates and complete visibility into each claim’s status and overall recovery performance.
Yes. While most claims are automated, you can manually report a shipment as lost or damage query when needed and we’ll handle the rest.
Recovery time varies by carrier, but our system begins processing claims immediately after detecting a service failure.
You only pay a percentage of the refunds successfully recovered—no setup fees, monthly charges, or contracts.
Our standard fee is 40% of the total amount recovered.
No contracts required. It’s a flexible, month-to-month, pay-as-you-save model.
We support major carriers such as FedEx, UPS, DHL, and over 1,200 global shipping providers.
Yes, we work seamlessly with 3PLs, warehouses, and fulfillment centers to track and recover refunds.
Yes, API access is available for businesses looking to build custom workflows or integrate with internal systems.
Absolutely. All audit reports and analytics can be exported in CSV or Excel format.
