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Audit & Refunds

In less than 2 minutes, LateShipment.com integrates with your shipping account, tracks every package, identifies 50+ service failures like late deliveries, files claims and ensures that refunds are credited back to your account. This makes sure that your shipping carrier is always held accountable for the performance promises they make.

Audit & Refunds
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Instantly save up to 20% of your shipping costs

Identify and file automated refund claims for 50+ service failures including late deliveries to save up to 20% on every shipping invoice.
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Receive better service from your shipping carrier

Filing consistent claims for failures usually brings a noticeable improvement in the performance received from your shipping carriers.
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Hold carriers accountable for their performance

Ensure that every performance promise in your shipping contract is actively monitored and managed

Fulfilment Intelligence

With our intuitive reports, gain remarkable insights about your supply chain, shipping choices, rates, packaging etc, to effortlessly make tremendous improvements to the speed and performance of your fulfilment network. Our dynamic fulfilment reports always present an accurate and actionable view of your current supply chain.

Fulfilment Intelligence
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Actionable insights to improve your supply chain

Fulfilment reports that identify areas of concern and suggest efficient improvements.
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Information about your shipping choices and prices

A centralized platform for tracking and comparing shipping spend and delivery performance across multiple shipping carriers and accounts.
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Insights about ordering patterns and delivery areas

Geographic reports that highlight where your customers are and how your shipments are reaching them.

Carrier Analytics

With LateShipment.com’s carrier performance reports, understand exactly how your shipping carrier is performing and gain access to the data necessary to improve their performance, negotiate better shipping rates, and eliminate poor shipping choices. The reports not only provide vital performance data at a glance, but also deep dive into that data at a granular level.

Analytics
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Actionable insights into your shipping carrier’s performance

Consistent and unbiased carrier performance tracking that enables you to make the best carrier and shipping choices
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View data from all carrier accounts on a single dashboard

Single unified dashboard with data from every carrier you use.
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Crucial data to negotiate better rates with your shipping carrier

From negotiating the prices you pay to the contracts you sign, always stay in control with important shipping data at your fingertips.

Failure Predictions

Stop learning about bad deliveries from unhappy customers. LateShipment.com tracks every shipment in transit and helps you predict, identify and fix delivery errors even before they happen. Our failure predictions ensure that your customers always receive an exceptional last mile delivery experience with every order.

Failure Prediction
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Offer a better last mile delivery experience

Proactive notifications to help prevent bad last mile delivery experiences
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Predict and fix delivery errors even before they happen

Smart real-time reports from LateShipment Pulse to learn about potential delivery errors even before they happen
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Automated alerts sent out to customers and your support team

Trigger automatic email notifications to customers and your support team, everytime there is a delivery issue

24×7 Support and Security

Every LateShipment.com account comes with access to a dedicated relationship manager as well as responsive 24*7 support team. Also, rest assured our bank level security policies are designed to safeguard your data, communications and guarantees the accuracy of our claims.

Support 24*7
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128 Bit SSL encryption

LateShipment.com uses the same 128-bit encryption and security policies commonly used in online banking
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24x7 multi-channel support

Every LateShpment.com account comes with a dedicated relationship manager and a knowledgeable 24/7 support team
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Independent security audits

Our data storage policies access policies are regularly audited and updated to ensure privacy and security.

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