Sashank Ravindranath, Author at Lateshipment.com Blog

Author: Sashank Ravindranath

How’s this year’s holiday season going to turn out? A question that is largely on the minds of […]

People judge a book by its cover, a movie by its trailer, and a parcel by its packaging. […]

Have you spent time taking a good, hard look at your shipping invoices? If not, try it once. […]

The Big Post-Purchase CX Gap in the Order Delivery Phase Picture this. A shopper visits your website after […]

UPS delivers on time or you get your money back! The headline is concise when you read it […]

When you ship through FedEx or UPS, most packages make it to their destinations intact and on time. […]

If you run an eCommerce retail business, you probably leave no stone unturned to ensure shoppers have a […]

What is Delivery Experience Management? Delivery Experience Management (DEM) is the process of being proactive in ensuring that […]

We live in an experience economy. Experience is everything. Consumers own brand perception. And experience drives how consumers […]