If you’re an E-commerce business owner, you need to realize that returns are a necessary evil. And they stay […]
Author: Sashank Ravindranath
Enhance Holiday Post-Purchase Experience with Existing Tools
eCommerce brands are constantly looking forward to improve their services at every touchpoint to build a loyal customer […]
5 Ways to Leverage Customer Support For Holiday Season Success
The Pivotal Role of Customer Support in Overall The Post-purchase CX A staggering 40% of customer support issues […]
Differentiate Your Brand with CX for the Modern Holiday Shopper
Why Ecommerce Brands Must Double-down on CX Today’s eCommerce landscape has become highly competitive. There are tens and […]
Returns Experience Management for Shopify Users
Are you an online retailer who runs their business on Shopify and wants to provide their customers with […]
Holiday Season Marketing Calendar and Shipping Deadlines [2021]
A sigh of relief for retailers and huge expectations for retailers towards the Holiday season as the eCommerce […]
Handling E-commerce Returns: How to Make Returns Frictionless and Maintain Profitability
Why E-commerce Businesses Must Not Overlook Their Customers’ Returns Experience Digital businesses today spend a lot of time, […]
[Holiday Season 2021] Must Know eCommerce Sales Trends and Insights
It has been a defining period for eCommerce for the past 16 months or so. Despite the pandemic […]
Post-purchase Interactions: The Key To Customer Delight
Post-purchase Interactions and Customer Delight Learning about post-purchase interactions is not rocket science. Just how you manage to […]