Since the Coronavirus outbreak started, particular challenges have risen in retail supply chains. The COVID-19 pandemic’s far-reaching effects […]
Author: Sashank Ravindranath
Holiday Season 2020: How You Can Provide Delightful Post-purchase Interactions (Order Tracking Pages and Shipping Transactional Emails)
The Impact of Post-Purchase Interactions on Your Customer Lifetime Value How important is the post-purchase experience? This post-purchase […]
Holiday Season 2020: Online Shopper Complaints on Twitter and How to Avoid Them
The arrival of the holiday season is always special for eCommerce retailers. However this year, it will be […]
2020 Holiday Marketing Calendar and Shipping Carrier Deadlines Retailers Must Know
The fact that this year’s holiday season is happening amidst a global pandemic itself is a challenge for […]
Holiday Season 2020 Will be Different. Here’s How
How’s this year’s holiday season going to turn out? A question that is largely on the minds of […]
How to Package Odd-Shaped/Sized Objects for Shipping?
People judge a book by its cover, a movie by its trailer, and a parcel by its packaging. […]
50+ Shipping Carrier Service Failures That are Totally Eligible for Refunds
Have you spent time taking a good, hard look at your shipping invoices? If not, try it once. […]
6 Ways to Improve a Customer’s Post-Purchase Delivery Experience
The Big Post-Purchase CX Gap in the Order Delivery Phase Picture this. A shopper visits your website after […]
How to File Refund Claims with UPS
UPS delivers on time or you get your money back! The headline is concise when you read it […]