Major carriers such as FedEx and UPS offer shippers such as yourself the option to claim refunds when […]
Author: Sashank Ravindranath
Damaged Packages: How to Handle Them
Why Do Packages Get Damaged in the First Place? The packages you dearly send to your customers can […]
How to File a Refund Claim with UPS
Despite the state-of-the-art tracking systems and delivery procedures of United Parcel Service (UPS), your customers’ parcels can end […]
10 eCommerce Shipping Notifications to Enhance Your Customers’ Post-Purchase Experience
Today’s customers are no longer just interested in shopping with you and collecting their orders after simply waiting […]
FedEx & UPS Rate Increase for 2021
Introduction to the Rate Increase by FedEx and UPS Every year, major shipping carriers such as FedEx and […]
Everything You Need to Know about the Changes Made to UPS, FedEx and Purolator’s Money-back Guarantee
It’s been a year since the COVID-19 pandemic debuted and created panic across the globe, dramatically changing the […]
[eCommerce 2021] 6 Trends That You Need to Watch out For
Everybody loves memes… It really helps us take a breather from the pressures of work and cool off […]
Lost Packages 101: How to Handle Them
When you ship through DHL, FedEx, UPS, or USPS most packages make it to their destinations intact and […]
Tackling the Most Important FAQs During the Customer’s Post-purchase Journey to Offer a Stellar CX
It is no surprise that a lot of businesses today are paying attention to their customers’ post-purchase experiences, […]