Shopper Experience Archives - Page 2 of 11

Category: Shopper Experience

The Post-purchase CX Mandate Knowing what’s coming and staying ahead of delivery and return-related issues is key to […]

Customer service in the post-purchase phase is really a hectic time for support teams. It is their time […]

Did you know that 7 in 10 customers abandon their cart?(statista). The number one reason for cart abandonment […]

BFCM is just around the corner. We know that as a brand, you must have worked on your […]

Ho Ho Ho! The holiday season is upon us and it’s time for brands to wipe the dust off […]

Customer service is an extremely critical function for any business and Zoho Desk is a powerful tool to […]

You can define the mobile conversion rate as the number of visitors who visit the website on their […]

Did you know that, Nearly 84% of e-commerce brands don’t actively optimize or measure their on-site search. (adsearch.com) […]

We now live in a relationship economy rather than a transactional economy. What is relationship marketing? Relationship marketing […]