Holiday Season 2020: Online Shopper Complaints on Twitter and How to Avoid Them10 min read

The arrival of the holiday season is always special for eCommerce retailers. However this year, it will be radically special because of the COVID-19 factor

Though there were doubts initially on how the holiday season would turn out, it is now clear that this holiday season will be an extended pandemic period with 2x or even 3x shipping volume. 

Increased shipping volume doesn’t just mean more sales but more issues you could face due to multiple factors.