eCommerce brands are constantly looking forward to improve their services at every touchpoint to build a loyal customer […]
Category: Last Mile
Delivery Experience Management (DEM): Retail’s New Weapon To Drive Customer Experience
Until recently, low prices, fast shipping, and free returns have constantly been the three must-haves for an online […]
FedEx & UPS Rate Increase for 2021
Introduction to the Rate Increase by FedEx and UPS Every year, major shipping carriers such as FedEx and […]
Everything You Need to Know about the Changes Made to Canada Post, UPS, FedEx and Purolator’s Money-back Guarantee
This article has been updated as of 23rd August, 2021. It’s been a year since the COVID-19 pandemic […]
Lost Packages 101: How to Handle Them
When you ship through DHL, FedEx, UPS, or USPS most packages make it to their destinations intact and […]
The Real Cost of Late Deliveries & How to Deal with Them
Online shoppers are clear with their order delivery expectations. They want it free, they want it NOW, and […]
WISMO: What it means and how to reduce it?
You’ve done all the hard work – attracting netizens to take a look at your website, encouraging them […]
5 Tips for a Great eCommerce Returns Process
This is an article by Jimmy Rodriguez, COO & Co-Founder at 3dcart, a leading shopping cart software. Read […]
8 Ways Dropshipping is Empowering eCommerce Business
Dropshipping is a profitable and effective way of doing business. The strategy ensures that there are no consumer […]