How many times have you sent out a customer’s package and stayed eager to know their feedback, only […]
Category: Automated Refunds & Claims
How to Ensure Better Performance from Shipping Carriers
The Importance of On-time Delivery On-time deliveries are a business’ best practice. Yet they do not captivate customers […]
How to Handle Unused Shipping Labels
Understanding Shipping Labels Shipping labels are an important part of any business’ package delivery process because when they’re […]
How to File UPS Claims for Service Failures
Founded in 1907, United Parcel Service (UPS) is a major shipping carrier and the largest company out of […]
How to Deal With Shipping Delays
Shipping delays are inevitable even with the most efficient carriers (thanks to the growing consumer demand). And when […]
How to File FedEx Claims for Late Deliveries
FedEx is one of the top-three behemoths in not just the US but in the worldwide shipping carrier […]
What is a Delivery Exception and How E-commerce Business Can Handle It?
The transactional order delivery loop does not close with handing over the package to the shipping carrier. As […]
Why Retailers Shouldn’t Fall Prey to Shipping Refund Waivers
Major carriers such as FedEx and UPS offer shippers such as yourself the option to claim refunds when […]
Damaged Packages: How to Handle Them
Why Do Packages Get Damaged in the First Place? The packages you dearly send to your customers can […]