Have you spent time taking a good, hard look at your shipping invoices? If not, try it once. […]
Category: Retail technology
5 Subtle Ways to Improve On-Site eCommerce Customer Experience
An eCommerce business needs to get a lot of things right in order to maximize its capacity to […]
The Benefits of User-Generated Content in eCommerce
Is user-generated content (UGC) really worth your time if you’re a retail business owner? Without a doubt. […]
Top 4 Learnings From eCommerce Businesses That Handled the COVID-19 Situation Right
The ongoing COVID-19 pandemic caught eCommerce businesses on the wrong foot when it hit. While most businesses have, […]
7 Easy Ways to Write Great Customer Service Emails
It’s normal that when you’re sending a lot of customer service emails to your clients, you might occasionally […]
How to Handle FedEx/ UPS/ DHL/ USPS Lost Packages?
When you ship through FedEx or UPS, most packages make it to their destinations intact and on time. […]
LateShipment.com: Integrations for a Better Last Mile
If you run an eCommerce retail business, you probably leave no stone unturned to ensure shoppers have a […]
eCommerce Fraud Trends Every Online Store Owner Should Know
More than in almost any other industry, fraud is overwhelmingly present in eCommerce. It negatively affects sales, profits, […]
Use Cases for LateShipment.com’s Delivery Experience Management Platform
What is Delivery Experience Management? Delivery Experience Management (DEM) is the process of being proactive in ensuring that […]