Exceptional customer support is not an option but a necessity. Especially if you’re part of an e-commerce business, […]
Category: Retail technology
5 Must Know Return KPIs for Every Modern E-commerce Businesss
E-commerce returns have greatly evolved over the years. Businesses initially saw returns as just a cost-center for their […]
How Automation Transforms the Post-Purchase Customer Experience
In the always-on retail environment, the convenience of a seamless experience is the key to winning more customers. […]
4 Tips to Provide Great Customer Service in E-commerce
Creating a positive experience via great customer service impacts how your audience perceives your business. It not only […]
Ecommerce Returns Management Process: Best Practices
Returns are an integral part of every ecommerce business. 20% of all ecommerce orders are returned. And this […]
5 Ways AI Can Transform the Retail Industry: Examples and Benefits
The retail industry has been undergoing a digital transformation for years. It has improved in speed, efficiency, and […]
15 Shipping Notifications to Enhance Post-Purchase CX
Today’s customers are no longer just interested in shopping with you and collecting their orders after simply waiting […]
5 Emerging and Promising Ecommerce Logistics Trends for 2022
With consumers fast pivoting to eCommerce in the past few years, particularly during the 2020 pandemic, eCommerce logistics […]
Nola Skinsentials – A skincare brand that went from a humble beginning to 200k+ community
If two things could define the last two years other than the pandemic, it is the rise of […]
