With increased holiday sales comes an inevitable surge in returns and exchanges that could be a challenge post […]
Category: Returns
Use Cases for a Returns Experience Management Solution
In today’s e-commerce landscape, returns have become a huge deal. Recent research shows that the e-commerce return rate, […]
Tips for a Great eCommerce Returns Process
What a journey has it been for e-commerce returns — From terrifying businesses with the presumption of being […]
5 Must Know Return KPIs for Every Modern E-commerce Businesss
E-commerce returns have greatly evolved over the years. Businesses initially saw returns as just a cost-center for their […]
Ecommerce Returns Management Process: Best Practices
Returns are an integral part of every ecommerce business. 20% of all ecommerce orders are returned. And this […]
5 Ways to Leverage Customer Support For Holiday Season Success
The Pivotal Role of Customer Support in Overall The Post-purchase CX A staggering 40% of customer support issues […]
Returns Experience Management for Shopify Users
Are you an online retailer who runs their business on Shopify and wants to provide their customers with […]