Post-Purchase Experience Archives - Lateshipment.com Blog

Category: Post-Purchase Experience

How many times have you sent out a customer’s package and stayed eager to know their feedback, only […]

A whopping 90% of the customers actively track their packages with over 20% of them tracking multiple times […]

Why Prioritizing Acquisition over Retention May Not Be the Best Move to Make When It Comes to Building […]

Not everything is A-OK after your customers complete their purchase with your e-commerce store and are awaiting their […]

Exceptional customer support is not an option but a necessity. Especially if you’re part of an e-commerce business, […]

E-commerce brands prioritize communicating with their customers frequently to influence their purchasing decisions and offer a decent experience […]

Late delivery incidents are frequent, almost inevitable, and happens primarily because of shipping carriers failing to keep up […]

As an e-commerce business owner, you do everything to delight your customers once they place an order on […]

In the always-on retail environment, the convenience of a seamless experience is the key to winning more customers. […]