How many times have you sent out a customer’s package and stayed eager to know their feedback, only […]
Category: Post-Purchase Experience
Best Practices To Build Ecommerce Branded Order Tracking Pages
A whopping 90% of the customers actively track their packages with over 20% of them tracking multiple times […]
How to Build a Customer Base with a Great Post-purchase CX Strategy
Why Prioritizing Acquisition over Retention May Not Be the Best Move to Make When It Comes to Building […]
Last-minute Techniques to Mitigate Post-purchase Dissonance This Holiday Season
Not everything is A-OK after your customers complete their purchase with your e-commerce store and are awaiting their […]
5 Ways to Ensure Great Post-purchase Customer Support
Exceptional customer support is not an option but a necessity. Especially if you’re part of an e-commerce business, […]
How to Improve Brand Experience via Post-purchase Communication
E-commerce brands prioritize communicating with their customers frequently to influence their purchasing decisions and offer a decent experience […]
How to Respond to Customers After a Late Delivery
Late delivery incidents are frequent, almost inevitable, and happens primarily because of shipping carriers failing to keep up […]
How Does the Lateshipment.com Post-purchase Success Suite Work?
As an e-commerce business owner, you do everything to delight your customers once they place an order on […]
How Automation Transforms the Post-Purchase Customer Experience
In the always-on retail environment, the convenience of a seamless experience is the key to winning more customers. […]