eCommerce brands are constantly looking forward to improve their services at every touchpoint to build a loyal customer […]
Category: Post-Purchase Experience
5 Ways to Leverage Customer Support For Holiday Season Success
The Pivotal Role of Customer Support in Overall The Post-purchase CX A staggering 40% of customer support issues […]
Differentiate Your Brand with CX for the Modern Holiday Shopper
Why Ecommerce Brands Must Double-down on CX Today’s eCommerce landscape has become highly competitive. There are tens and […]
Post-purchase Interactions: The Key To Customer Delight
Post-purchase Interactions and Customer Delight Learning about post-purchase interactions is not rocket science. Just how you manage to […]
Retail & Delivery Trends That Are Likely to Remain Post-pandemic
How The Pandemic Affected Retail & Delivery In the present circumstances (due to the pandemic, of course) trends […]
10 eCommerce Shipping Notifications to Enhance Your Customers’ Post-Purchase Experience
Today’s customers are no longer just interested in shopping with you and collecting their orders after simply waiting […]
WISMO: What it means and how to reduce it?
You’ve done all the hard work – attracting netizens to take a look at your website, encouraging them […]
Tackling the Most Important FAQs During the Customer’s Post-purchase Journey to Offer a Stellar CX
It is no surprise that a lot of businesses today are paying attention to their customers’ post-purchase experiences, […]
Post-Purchase CX : 8 Strategies to Implement in 2021
Post-Purchase CX Amidst the Rise of eCommerce eCommerce sales grew 39% in the Q1 of 2021, with nearly […]