Win customers for life with stellar post-purchase support

  Dec 05, 2019 – Thursday                   2 PM EST            45 Mins

Webinar presented by:

Sriram Sridhar


Ashwin Bharathwaj

Customer Success

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Why attend this webinar?

1 in 3 customers will not shop with you again following a negative post-purchase experience. Moreover, acquiring a new customer is 5X more expensive than retaining an existing one. Given this, eCommerce companies who go the extra mile to offer seamless and delightful post checkout experiences are bound to enjoy fierce customer loyalty and positive brand reputation.

Our conversation with you will cover:

  • Leveraging post-purchase moments to drive repeat sales
  • Tackling unavoidable delivery errors and improving delivery experiences
  • Resolving post-purchase issues without hurting customer relationships
  • A quick overview of’s integration with Freshsales and Freshdesk

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