It may take YEARS to win a customer.
Just ONE bad delivery experience
to lose them.

Take control of your last-mile. Win, delight and
retain customers with LateShipment.com Pulse

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  • Zero Additional Cost
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Get a 360° view
into your shipping

Watch all your shipments across carriers,
services, locations unfold in real-time on
a single unified dashboard.

Track unlimited shipments and carriers
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Control delivery outcomes
and experiences

Empower your Support team with delivery error predictions
and a purpose-built dashboard that lets them intervene
and fix last-mile issues before customer impact.

Stay ahead of delivery errors
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Inspire fierce customer
loyalty

Engage with your customers in the last mile
with timely notifications and proactive issue resolution.
Show them you’ve got their back and watch your tribe of
fiercely loyal customers grow.

Support your customers through the last-mile
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Create immersive last-mile
experiences

Create brand-consistent post-purchase experiences
that reinforce your brand identity with customers.

Build branded customer journeys end to end
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LateShipment.com Pulse 2.0 is now active on your account
at no additional cost.

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Got more questions? We’ve got you covered.  Learn more

A note from our CEO

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LateShipment.com Pulse 2.0 is born from years of experience auditing 100 million+ shipments across 50+ global shipping carriers. While our intelligent refund recovery platform helps businesses effortlessly reclaim every eligible refund, it doesn’t set a customer’s bad delivery experience right. With LateShipment.com Pulse 2.0, we’re on a mission to address that need – to help businesses of all sizes create well-managed, seamless and delightful delivery experiences at scale.

Sri

CEO, LateShipment.com

© 2024 LateShipment Inc. All Rights are Reserved.

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