Introducing 
Why integrate Freshsales and LateShipment.com
Save up to 20% on shipping
costs through refunds
Automatically verify your monthly shipping invoice(s) for
over 50 service failures (e.g. late deliveries – even if
they’re late by 60 secs!) and billing errors,
file claims before they lapse and get 100% of the eligible
refunds credited back into your account.
Enrich real-time order tracking
info with customer contacts
By bringing Freshsales and LateShipment.com together,
sync contacts with order tracking info for effective
post-purchase customer outreach and engagement
in LateShipment.com.
Get a 360° view
into your shipping
Watch all your shipments across carriers,
services, locations unfold in real-time on
a single unified dashboard.
Control delivery outcomes
and experiences
Empower your Support team with delivery error predictions
and a purpose-built dashboard that lets them intervene
and fix last-mile issues before customer impact.
Inspire fierce customer
loyalty
Engage with your customers in the last mile
with timely notifications and proactive issue resolution.
Show them you’ve got their back and watch your tribe of
fiercely loyal customers grow.
Create immersive last mile
experiences
Create brand-consistent post-purchase experiences
that reinforce your brand identity with customers.
All Major Shipping Carriers Supported
How to connect Freshsales and LateShipment.com
01
Create a LateShipment.com account
Get started in a minute with just an email ID and password. No credit card required. No strings attached.
02
Add your shipping carrier details
Add one or more shipping carrier credentials.
03
Connect your Freshsales account
Follow the steps here to connect your Freshsales account.
04
And you’re
set!
Start providing better last mile delivery experiences while we get to work on claiming every penny worth of refunds.
Talk to Our Integration Experts
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