As a Pre Sales Associate at LateShipment.com you will be responsible for selling into new prospects as well as farming back into existing customers to ensure high renewal and customer satisfaction levels. Measures of success include new customer acquisition rates, renewal rates, up-selling, cross-selling, customer satisfaction and contribution to overall sales team and business success. If you are an effective communicator and like dealing with our clients, this position is for you.
What You’ll Do:
- Have complete product knowledge and conduct highly interactive and solution driven product demos for prospective clients
- Consult and strategies on marketing automation for prospective clients and convince them of the product capabilities
- Solutionize for clients using existing features in the tool
- Help and assist clients in the integration and implementation phase
- Provide product updates and technical advice to clients
- Analyse and leverage a deep understanding of the competition both positioning strategy and technology to create a competitive advantage for the company
What you’ll need:
- 1-3 years of experience in Pre-salesProduct Specialist roles (Preferably in a B2B product company)
- A high level of pro-activeness and accountability is a must
- Experience of working with marketing automation tools will be an added advantage
- Should have handled US & Canada customers
- Hands on Experience in Digital MarketingProducts and Exposure to Analytics & Business Intelligence will be an added advantage
- Flexible enough to adjust to different time-zones based on the client’s geo-location
- Highly developed written, conversational and presentation skills with good command of the English language
- Ability to interact with International clients
What you’ll love about us:
- Dress: Wear anything you like to the office – and be as comfortable at work as you are in your own living room.
- Flexibility : Pick a time that fits you best. Feel free to skip the morning commute.
- Food: Hungry? We’ve a well- stocked kitchen
- Location: In the center of many IT hubs, get here quickly thanks to our highly accessible location.