Automated parcel auditing. Every shipping refund, recovered without lifting a finger.
OneAudit runs a 160-point audit on every invoice across FedEx, UPS, DHL, and 1,200+ carriers, catching service failures, dimensional weight overcharges, duplicate billing, invalid surcharges, and lost or damaged shipments. Every eligible refund is filed automatically. Carrier denials are escalated by human experts. You get the credit. You do nothing else.
Trusted by 4500+ e-commerce
brands globally
$3 billion in refund claims go unclaimed every year, and your carriers are counting on you never noticing.
FedEx, UPS, DHL, and every major carrier make billing mistakes on a consistent, predictable basis: late deliveries that qualify for full service refunds, dimensional weight overcharges, duplicate billing, invalid surcharges, and lost or damaged shipments that were never claimed. The money is legally owed to you. The refund window is short. And unless someone files the right claim with the right documentation before the deadline closes, the carriers keep it permanently.
Most ops teams know they're losing money on shipping invoices. Almost none have a process to recover it at scale. Manual audits catch fewer than 20% of billing errors, miss claim windows, and leave carrier-denied claims unchallenged. That gap between what carriers owe and what businesses actually collect is where $3 billion disappears every year.
Claim windows close in as little as 15 days
After the deadline, the refund is gone permanently. Carriers don't make exceptions.
Manual audits catch fewer than 20% of billing errors
With 50+ error types across every invoice, spreadsheet audits are structurally blind to most of what's owed.
Invoice blindspots weaken every carrier negotiation
Aggregated invoice data reveals carrier underperformance patterns. Without it, your next contract renewal starts from zero leverage.
$3B
In shipping refunds goes unclaimed across the industry every year
<20%
Of billing errors caught by manual spreadsheet audits across 50+ error types
15 days
Maximum claim window before refund eligibility expires, permanently
Every error caught. Every claim filed. Every denial escalated.
OneAudit replaces the spreadsheet audit with a machine-driven process that
runs on every invoice, every week.
Recovered refunds land in your carrier account. You do nothing else.
See what your shipping spend is worth back to you.
Most OneAudit customers recover 6–20% of their annual shipping spend in refunds within the first 12 months. Plug your numbers in and see the real figure for your business, with no commitment required.
Get a full eligibility report,
delivered in 2 business days.
Upload your carrier invoice as a CSV, and we’ll run it through OneAudit’s 160-point audit and send you a line-by-line report showing exactly how much is recoverable, broken down by carrier, error type, and claim window. No obligation, no sales call required.

